When a solar system underperforms or stops working, identifying the specific fault requires a systematic approach using the right diagnostic methods. Different types of faults require different detection techniques: some issues are visible to the naked eye, others show up only on thermal cameras, and some can only be found through electrical testing. Understanding which diagnostic method to use for which problem saves time and money by avoiding unnecessary testing and getting to the root cause efficiently.

The main diagnostic methods range from simple visual inspection and monitoring data analysis that homeowners can do themselves, through to specialist techniques like thermal imaging, electroluminescence testing, and IV curve tracing that require professional equipment. A UK study of over 3.3 million solar panels found that 36.5% had thermal defects detectable by infrared imaging, with around 900,000 showing hotspots. Many of these faults were not visible during standard visual inspection, highlighting the importance of using the right diagnostic tools.

This guide explains each fault finding method, what types of faults each can detect, when to use each approach, and how the methods work together to provide a complete diagnostic picture. We cover both what homeowners can check themselves and what requires professional equipment and expertise, including typical costs for professional diagnostic services in the UK.

Quick Overview

Visual inspectionDetects physical damage, discolouration, soiling, snail trails
Monitoring data analysisIdentifies underperforming panels, patterns, trends
Thermal imagingDetects hotspots, bypassed substrings, connection faults
Electroluminescence (EL)Detects microcracks, cell damage, invisible defects
IV curve tracingMeasures electrical performance against specifications
Insulation resistance testingDetects ground faults, damaged cable insulation
Continuity testingVerifies connections, bonding, cable integrity
UK thermal defect rate36.5% of panels in one study had detectable thermal defects

Types of Solar Panel Faults

Panel-Level Faults

Two of the most common panel-level problems deserve their own guides: see solar panel hotspots explained and solar panel microcracks for the detail on causes, impact and what to do about each.

Fault TypeCausesBest Detection Method
HotspotsShading, cell defects, microcracks, soilingThermal imaging
MicrocracksManufacturing, transport, installation, thermal stressElectroluminescence
Snail trailsMoisture ingress, encapsulant degradationVisual inspection
DelaminationAdhesion failure, moisture, thermal cyclingVisual inspection
Yellowing/browningEVA encapsulant degradation, UV exposureVisual inspection
Bypass diode failureHeat damage, manufacturing defectThermal imaging, IV curve
Junction box faultMoisture ingress, connection failure, heat damageThermal imaging
Glass damageImpact, hail, thermal shockVisual inspection
Backsheet damageUV degradation, mechanical damageVisual inspection
PID (Potential Induced Degradation)High voltage stress, humidityEL imaging, IV curve

Electrical and Connection Faults

Fault TypeCausesBest Detection Method
Ground fault / isolation faultDamaged insulation, moisture in connectorsInsulation resistance test
Open circuitBroken conductor, disconnected connectorContinuity test, IV curve
High resistance connectionCorroded or loose connectorThermal imaging, continuity test
DC arc faultLoose connection, damaged cableArc fault detector, thermal imaging
String mismatchMixed panels, uneven degradationIV curve comparison
Cable damageRodent damage, UV degradation, mechanicalVisual inspection, insulation test

Inverter and System Faults

Inverters usually tell you what’s wrong via their display and monitoring app – see our guide to solar inverter error codes for interpreting the most common messages across GivEnergy, Solis, Huawei, SolarEdge, Fronius and others.

Fault TypeCausesBest Detection Method
Inverter failureComponent failure, overheatingError codes, monitoring data
MPPT faultSoftware issue, hardware failureIV curve analysis, monitoring
Communication faultNetwork issue, hardware failureMonitoring system check
CT clamp errorMisplacement, failureCompare inverter vs meter readings
Optimiser failureComponent failure, connection issuePanel-level monitoring, thermal imaging

Visual Inspection

What Visual Inspection Can Detect

DefectWhat to Look ForSeverity
Snail trailsBrownish lines following cell edges or cracksModerate; indicates moisture ingress
YellowingEncapsulant turning yellow or brownProgressive; reduces light transmission
DelaminationBubbling, separation of layers, milky areasSerious; moisture will enter
Glass damageCracks, chips, shattered areasSerious; panel may need replacement
Backsheet damageCracks, holes, peeling, discolourationSerious; safety concern
Frame damageBent, cracked, or corroded frameModerate to serious
SoilingDirt, bird droppings, moss, lichenVaries; cleaning may resolve
Junction box damageCracks, discolouration, meltingSerious; potential fire risk
Cable damageExposed conductors, cracked insulationSerious; safety concern
Connector damageMelted, discoloured, loose MC4 connectorsSerious; fire and shock risk

What Visual Inspection Cannot Detect

DefectWhy Not VisibleDetection Method Required
MicrocracksToo small to see (10 to 100 micrometres)Electroluminescence imaging
Internal cell damageHidden within cell structureEL imaging, thermal imaging
Hotspots (early stage)No visible discolouration yetThermal imaging
Bypass diode failureInside junction boxThermal imaging, IV curve
High resistance connectionsConnector may look normalThermal imaging
Insulation degradationInternal to cableInsulation resistance test
PIDNo visible signs in early stagesEL imaging, IV curve

How to Conduct Visual Inspection

MethodWhat You Can SeeLimitations
From ground with binocularsMajor damage, heavy soiling, obvious defectsCannot see detail; may miss smaller issues
Photographs with zoom lensBetter detail; can review and compare over timeStill limited by angle and distance
Drone with cameraClose-up views; multiple angles; full array coverageRequires drone skills or professional service
On-roof inspectionBest detail; can check connections and cablesSafety risk; should be done by professional

Monitoring Data Analysis

What Monitoring Data Can Tell You

Monitoring data is the homeowner’s most powerful diagnostic tool – if something’s underperforming, the data usually shows it before the damage becomes visible. For context on expected output, see our guide on how efficient solar panels are.

Data TypeWhat It RevealsFault Indicators
Total system outputOverall production levelSignificant drop from expected or historical
String-level dataPerformance by stringOne string much lower than others
Panel-level dataIndividual panel performanceSpecific panels underperforming
Optimiser statusIndividual optimiser healthOffline or error status
Inverter error logHistorical faults and warningsPatterns of recurring errors
Grid voltage readingsSupply qualityHigh voltage causing trips
Production curvesDaily generation patternUnusual shapes indicating shading or faults

Patterns That Indicate Faults

PatternLikely CauseInvestigation
Sudden drop to zeroInverter fault, tripped breaker, isolator offCheck error codes, breakers, isolators
Gradual decline over monthsSoiling buildup, progressive degradationVisual inspection, cleaning trial
One panel consistently lowPanel defect, localised shading, soilingVisual inspection, thermal imaging
Entire string lowString-level shading, connection issue, inverter MPPTCheck connections, MPPT settings
Morning or afternoon dipShading at specific timesObserve panels at affected time
Flat-topped production curveInverter clipping (oversized array)Check DC:AC ratio; not necessarily a fault
Erratic daily variationIntermittent connection, inverter faultCheck connections, error logs
Data gapsCommunication fault, monitoring issueCheck inverter display separately

Comparing to Expected Output

Comparison MethodHow to Use
Same month last yearAccount for seasonal variation; shows year-on-year change
Similar local systemsOnline forums, neighbours; shows relative performance
Online calculators (PVGIS, EST)Compare actual vs modelled output for your location
MCS certificate predictionCompare to installer’s original estimate
Weather-adjusted comparisonFactor in actual irradiance data for the period

Thermal Imaging

How Thermal Imaging Works

Thermal imaging cameras detect infrared radiation emitted as heat. When solar panels operate normally, they produce heat relatively uniformly across their surface. Faults disrupt this uniform heat distribution, creating detectable thermal anomalies. Defective areas that cannot conduct electricity efficiently convert energy to heat instead, making them appear hotter than surrounding cells. Thermal imaging is non-destructive and can be performed while the system is operating.

AspectDetails
PrincipleDetects infrared radiation emitted as heat
What it showsTemperature differences across panel surface
Best conditionsClear sky, irradiance above 700 W/m², low wind
When to performMid-morning to mid-afternoon on sunny days
EquipmentThermal camera (handheld or drone-mounted)

Thermal Anomaly Patterns

PatternAppearanceLikely Cause
Single cell hotspotOne cell significantly hotter than neighboursCell defect, microcrack, localised soiling
Multiple cell hotspotsSeveral cells hotter in scattered patternMultiple cell defects, widespread damage
Heated substring (1/3 panel)One third of panel uniformly hotter or coolerBypass diode activated or failed
Hot junction boxJunction box area significantly elevatedConnection fault, bypass diode heating
Hot connectorMC4 connector area elevatedHigh resistance connection, corrosion
Entire panel coldOne panel cooler than array (not generating)Open circuit, disconnected, failed panel
String patternAll panels in one string show similar anomalyString-level issue, inverter MPPT fault
Shading patternHot cells correspond to shaded areasPartial shading causing reverse bias

Temperature Thresholds

Temperature DifferenceSeverityAction
Less than 10°C above neighboursMinor; monitorNote location; recheck in 6 to 12 months
10°C to 20°C above neighboursModerate; investigateFurther testing recommended
20°C to 40°C above neighboursSignificant; action neededProfessional assessment; possible replacement
Over 40°C above neighboursSevere; safety concernImmediate professional attention

Thermal Imaging Methods

MethodAdvantagesLimitationsTypical Cost
Handheld from groundLow cost; immediate resultsLimited angle; cannot see all panelsDIY or £100 to £200
Handheld on roofGood detail; close inspectionSafety risk; requires roof access£150 to £300
Drone-mountedFull coverage; consistent angle; safeWeather dependent; requires pilot£200 to £500
Smartphone thermal attachmentLow equipment cost; convenientLower resolution; limited sensitivity£150 to £400 for device

Electroluminescence (EL) Imaging

How EL Imaging Works

Electroluminescence imaging works by applying current to solar panels, causing them to emit light (the reverse of their normal operation). A specialised camera captures this emitted light, revealing the internal structure of cells. Defective areas that cannot conduct electricity appear dark because they cannot emit light. EL imaging can detect microcracks and cell damage that are invisible to both visual inspection and thermal imaging.

AspectDetails
PrinciplePanels emit light when current is applied (reverse of generation)
What it showsInternal cell structure; cracks; inactive areas
When to performIn darkness (night-time or covered panels)
EquipmentModified camera sensitive to near-infrared; power supply
ResolutionCan detect cracks as small as 10 micrometres

What EL Imaging Can Detect

DefectEL Image AppearanceImpact
MicrocracksDark lines across cells0% to 40% depending on severity and location
Cell fracturesLarge dark areas within cellsSignificant; affected area inactive
Broken fingers/busbarsDark stripes parallel to busbarsReduces current collection
Inactive cell regionsDark patches not following crack linesProportional to dark area size
PID damageCells appearing uniformly darkerProgressive; can be severe
Solder joint failureDark areas at interconnect pointsCan worsen over time
Manufacturing defectsVarious patterns depending on defect typePresent from installation

EL vs Thermal Imaging Comparison

AspectThermal ImagingEL Imaging
Best for detectingHotspots, connections, bypass diodesMicrocracks, cell damage, PID
When performedDaytime, sunny conditionsNight-time or darkness
System stateOperating normallyExternal power applied
SpeedFast; can scan array quicklySlower; individual panel imaging
Equipment cost£300 to £10,000+Specialist equipment; £5,000+
Service cost (UK)£100 to £500£200 to £400
DIY possibilityYes, with consumer thermal camerasNo; specialist equipment required

Electrical Testing

Insulation Resistance Testing

Insulation resistance testing measures the resistance between conductors and ground, detecting degradation in cable insulation that could cause ground faults. A megohmmeter applies a high DC voltage (typically 500V to 2500V for solar systems) and measures the resulting leakage current. Low insulation resistance indicates damaged insulation, moisture ingress, or contamination.

AspectDetails
PurposeDetect ground faults and insulation degradation
Test voltageTypically 500V, 1000V, or 2500V DC
Acceptable resultGenerally above 1 megohm (1 MΩ)
When to testCommissioning, after isolation faults, routine maintenance
EquipmentInsulation resistance tester (megohmmeter)
Safety noteSystem must be isolated; test applies high voltage

Interpreting Insulation Resistance Results

ReadingInterpretationAction
Above 40 MΩExcellent insulationNo action needed
10 MΩ to 40 MΩGood insulationNormal operation
2 MΩ to 10 MΩAcceptable but monitorRetest periodically; investigate if declining
1 MΩ to 2 MΩMarginal; investigateIdentify affected section; check for moisture
Below 1 MΩUnacceptable; fault presentLocate and repair fault before operation

IV Curve Tracing

IV curve tracing measures the current-voltage characteristics of solar panels or strings, comparing actual performance to manufacturer specifications. The IV curve shape reveals information about panel health, shading, and connection quality. Deviations from the expected curve indicate specific fault types.

AspectDetails
PurposeVerify electrical performance against specifications
What it measuresCurrent and voltage at multiple operating points
Key parametersVoc (open circuit voltage), Isc (short circuit current), Pmax
Standard conditionsResults normalised to STC (1000 W/m², 25°C)
EquipmentIV curve tracer, irradiance meter, temperature sensor
When to useCommissioning, warranty claims, performance verification

IV Curve Fault Signatures

Curve ShapeIndicatesLikely Cause
Normal shape, reduced powerGeneral degradationAge, soiling, uniform degradation
Steps in curveBypass diode activationShading, cell mismatch, defective cells
Rounded kneeSeries resistance increaseCorroded connections, damaged busbars
Sloped top sectionShunt resistance decreaseCell damage, moisture ingress
Low VocFewer cells contributingBypass diode short, cell failure
Low IscReduced current generationSoiling, shading, cell damage
Multiple curves from one stringIntermittent connectionLoose connector, damaged cable

Continuity Testing

TestPurposeExpected Result
String continuityVerify complete circuit through stringLow resistance path exists
Bonding continuityVerify earthing connectionsLess than 1 ohm to main earth
Polarity checkConfirm correct wiringPositive and negative correctly identified
Open circuit voltageVerify string is generatingWithin expected range for conditions

Systematic Diagnostic Approach

Step 1: Gather Information

InformationSourcePurpose
System specificationsMCS certificate, installation documentsKnow what system should produce
Historical production dataMonitoring app, generation meterIdentify when problem started
Error codes and alertsInverter display, monitoring appDirect indication of faults
Recent eventsHomeowner; weather recordsIdentify potential causes (storm, work on roof)
Symptoms observedHomeowner; inspectionGuide diagnostic focus

Step 2: Basic Checks

CheckHow to CheckIf Problem Found
Isolators and breakersVisual check all switches are onSwitch on; monitor for trips
Inverter statusCheck display for errors; lightsNote codes; refer to manual
Communication statusCheck monitoring app connectivityRestart router/gateway if needed
Visual panel conditionBinoculars or photos from groundNote any visible damage or soiling
Shading assessmentObserve panels at different timesNote when and where shadows fall

Step 3: Data Analysis

AnalysisWhat to Look ForIndicates
Production vs expectedSignificant shortfallSystem-wide or specific issue
Panel-level comparisonIndividual underperformersPanel-specific faults
String-level comparisonOne string lowString-level issue
Daily production curveUnusual shape or dipsShading, intermittent faults
Error log reviewPatterns, frequencyRecurring issues, grid problems

Step 4: Targeted Investigation

If the problem turns out to be a soiling issue – bird droppings, pollen, traffic film – often a simple clean is the fix. See our guide to solar panel cleaning for safe methods.

Suspected IssueDiagnostic MethodExpected Finding
Panel defectThermal imaging, EL imagingHotspots, cracks, inactive areas
Connection faultThermal imaging, continuity testHot connector, high resistance
Insulation faultInsulation resistance testLow resistance reading
Performance degradationIV curve tracingDeviation from specifications
Inverter faultError codes, AC/DC measurementsSpecific fault indication

Step 5: Confirm and Document

Thorough documentation isn’t just good diagnostic practice – it’s essential evidence if the fault turns out to be a manufacturing defect or insurable event. See our guides on solar panel warranty claims and solar panel insurance claims for what to record.

ActionPurpose
Verify fault locationEnsure correct component identified
Assess severityDetermine urgency of repair
Document findingsSupport warranty claims; track history
Photograph evidenceVisual record for claims and comparison
Record measurementsBaseline for future comparison

Professional Diagnostic Services UK

Service Types and Costs

ServiceWhat It IncludesTypical Cost
Basic inspectionVisual check, inverter review, basic electrical tests£100 to £200
Thermal imaging surveyHandheld or drone thermal scan of all panels£150 to £300
Drone thermal surveyFull coverage drone inspection with report£200 to £500
EL imagingNight-time electroluminescence imaging£200 to £400
Full electrical testingIV curves, insulation, continuity, earth£200 to £400
Comprehensive health checkAll methods combined with detailed report£400 to £800

When to Use Each Service

SituationRecommended Service
Annual routine checkBasic inspection or thermal survey
Suspected panel defectThermal imaging plus EL if thermal inconclusive
Isolation fault recurringFull electrical testing with insulation resistance
Warranty claim evidenceComprehensive health check with documentation
Purchasing used systemComprehensive health check before purchase
Insurance claimComprehensive health check with photographic evidence

Finding Qualified Professionals

Qualification/CertificationWhat It Means
MCS certified installerQualified for installation and maintenance
NAPIT/NICEIC registeredCompetent electrician; can certify work
Thermography certification (PCN/BINDT)Trained in thermal imaging interpretation
Drone pilot licence (CAA)Legal for commercial drone operations

DIY vs Professional Fault Finding

What Homeowners Can Do

TaskEquipment NeededSkill Level
Visual inspection from groundBinoculars, camera with zoomBasic
Monitoring data analysisApp access, spreadsheetBasic to intermediate
Check isolators and breakersNoneBasic
Note inverter error codesCamera to photograph displayBasic
Shading observationTime and observationBasic
Basic thermal imagingSmartphone thermal attachmentIntermediate

What Requires Professional Help

TaskWhy Professional Required
On-roof inspectionFall risk; working at height regulations
Electrical testingHigh voltage hazard; specialist equipment
IV curve tracingSpecialist equipment; interpretation skills
EL imagingSpecialist equipment; night work; interpretation
Insulation resistance testingHigh voltage test; system isolation required
Drone surveysCAA licence required for commercial work
Any repair workSafety; warranty; certification requirements

Summary

Diagnostic MethodBest For DetectingAccessibility
Visual inspectionPhysical damage, soiling, snail trailsDIY possible from ground
Monitoring dataUnderperforming panels, patterns, trendsDIY with monitoring access
Thermal imagingHotspots, connections, bypass diodesDIY basic; professional recommended
EL imagingMicrocracks, cell damage, PIDProfessional only
IV curve tracingPerformance verification, electrical faultsProfessional only
Insulation testingGround faults, cable damageProfessional only

Effective solar panel fault finding requires using the right diagnostic method for the suspected problem. Visual inspection and monitoring data analysis are good starting points that homeowners can do themselves, identifying obvious issues like soiling, physical damage, or clear underperformance patterns. However, many faults are invisible to the naked eye and require specialist diagnostic techniques to detect.

Thermal imaging is the most widely used professional diagnostic tool, capable of detecting hotspots, connection faults, and bypass diode issues while the system operates normally during daylight. A UK study found that over a third of solar panels had thermal defects detectable by this method. For faults that thermal imaging cannot see, such as microcracks and internal cell damage, electroluminescence imaging provides detailed visibility of the panel’s internal structure.

Electrical testing complements imaging methods by measuring the actual performance characteristics of the system. Insulation resistance testing is essential for diagnosing ground faults, while IV curve tracing compares electrical performance against manufacturer specifications. These tests require specialist equipment and expertise to perform safely and interpret correctly.

A systematic approach to fault finding starts with gathering information and performing basic checks, then uses data analysis to narrow down the problem area before deploying targeted diagnostic methods. This approach saves time and money by avoiding unnecessary testing and getting to the root cause efficiently. For complex or safety-critical issues, professional diagnostic services provide the expertise and equipment to identify faults accurately and provide documentation for warranty claims or insurance purposes.

Before calling an engineer, do the homework that costs nothing: photograph your monitoring app history, note any inverter error codes, check your MCS certificate’s predicted annual generation figure, and observe your panels at different times of day for shading patterns. A professional diagnostic visit with this information takes 30 minutes rather than 2 hours.

For warranty-age panels (most have 25-year product warranties), insist on documented diagnostic evidence before any work is done. A thermal image plus IV curve data showing deviation from spec is what a manufacturer needs to accept a claim – verbal diagnosis is rarely enough.