Solar panels represent a significant investment, with the average UK system costing between £5,000 and £10,000. Protecting this investment through adequate insurance is essential, yet many homeowners are unclear about what cover they have, what is excluded, and how to make a claim if something goes wrong. The good news is that most home insurance policies automatically cover roof-mounted solar panels as part of buildings insurance, but there are important details to understand before you need to make a claim.
Standard home insurance typically covers solar panels against storm damage, fire, theft, and vandalism. However, accidental damage is usually an optional extra, and mechanical breakdown or wear and tear is not covered at all. Battery storage systems may require separate notification to your insurer, and failing to declare your solar installation could invalidate your entire policy. Understanding these nuances before damage occurs can make the difference between a successful claim and a rejected one.
This guide explains everything UK homeowners need to know about solar panel insurance claims: what is covered, what is excluded, how to notify your insurer, the claims process, common pitfalls that lead to rejected claims, and tips for ensuring you have adequate protection for your entire system including batteries and inverters.
Quick Overview
| Aspect | Details |
|---|---|
| Are solar panels covered by home insurance? | Yes, usually included in buildings insurance |
| Must you tell your insurer? | Yes, always notify before or immediately after installation |
| What is typically covered? | Storm, fire, theft, vandalism, falling trees, subsidence |
| What is typically excluded? | Accidental damage (optional extra), wear and tear, breakdown |
| Battery storage | Notify insurer separately; may need additional cover |
| Impact on premium | Small increase (£10 to £50 per year typical) |
| Claim excess | Standard policy excess applies (typically £100 to £500) |
How Solar Panel Insurance Works
Buildings Insurance Coverage
Roof-mounted solar panels are considered a permanent fixture of your home, which means they are automatically covered under buildings insurance rather than contents insurance. This is the same category as your roof tiles, windows, and built-in kitchen units. The key requirement is that your policy’s sum insured (rebuild value) must be high enough to include the cost of replacing your solar panels.
| Insurance Type | What It Covers | Solar Panels Included? |
|---|---|---|
| Buildings insurance | Structure of home and permanent fixtures | Yes (roof-mounted panels) |
| Contents insurance | Possessions and removable items | Portable/freestanding panels only |
| Accidental damage (add-on) | Unintentional damage by household | If purchased as extra |
| Home emergency cover | Emergency repairs | Generally not applicable |
What Standard Policies Cover
| Peril | Covered? | Examples |
|---|---|---|
| Storm damage | Yes | High winds, heavy rain, hail, snow damage |
| Fire | Yes | House fire, electrical fire, lightning strike |
| Theft | Yes | Panels stolen from roof |
| Vandalism | Yes | Deliberate damage by third party |
| Falling trees | Yes | Tree or branch falls onto panels |
| Subsidence | Yes | Ground movement damages roof and panels |
| Impact damage | Yes | Vehicle collision, aircraft debris |
| Flood | Usually yes | Flood water damages ground-mounted system |
What Standard Policies Exclude
Exclusions are where people most often get caught out. Wear and tear, mechanical breakdown, and manufacturing defects are all warranty territory, not insurance – see our dedicated guide to solar panel warranty claims for how those routes work.
| Exclusion | Why Excluded | Alternative Protection |
|---|---|---|
| Accidental damage | Optional extra; not standard cover | Add accidental damage to policy |
| Wear and tear | Gradual deterioration not insurable | Product warranty; performance warranty |
| Mechanical breakdown | Not sudden/accidental event | Manufacturer warranty |
| Manufacturing defects | Supplier/manufacturer responsibility | Product warranty |
| Poor installation | Installer responsibility | Workmanship warranty; insurance-backed guarantee |
| Gradual degradation | Normal ageing process | Performance warranty |
| Lost generation income | Consequential loss; not standard | Specialist renewable energy insurance |
Notifying Your Insurer
Why Notification is Essential
Failing to inform your insurer about solar panel installation is one of the most common reasons claims are rejected. Most home insurance policies require you to notify them of significant changes to your property. Installing solar panels qualifies as a material change because it affects your home’s rebuild value and risk profile.
| Consequence of Not Notifying | Impact |
|---|---|
| Claim rejection | Insurer can refuse to pay for solar panel damage |
| Policy voidance | In serious cases, entire policy may be invalidated |
| Underinsurance | Rebuild value too low; proportional payout only |
| Premium adjustment | May owe back-premium if discovered later |
What to Tell Your Insurer
| Information Required | Why They Need It |
|---|---|
| Total installation cost | Adjust rebuild value / sum insured |
| System capacity (kWp) | Assess scale of installation |
| Number of panels | Part of system specification |
| Location (roof-mounted or ground) | Different risk profiles |
| Battery storage included | Additional fire risk consideration |
| Installer details | MCS certification provides reassurance |
| MCS certificate | Proof of compliant installation |
When to Notify
| Timing | Recommendation |
|---|---|
| Before installation | Ideal; confirms cover in place from day one |
| Immediately after installation | Acceptable; most insurers allow this |
| At policy renewal | Too late if claim needed before renewal |
| Never | Risk of claim rejection; do not delay |
Battery Storage Insurance
Special Considerations for Batteries
Battery storage systems require separate consideration from solar panels. Lithium-ion batteries carry a fire risk if incorrectly installed or faulty, and some insurers require specific notification or may charge additional premium. Failing to declare battery storage could result in claim rejection if a fire occurs. For a detailed brokers’ perspective on both the fire risk and the underinsurance problem that often accompanies battery installations, Omni Davis Insurance’s analysis of solar panels, lithium-ion batteries, fire and underinsurance is a good plain-English read.
| Aspect | Details |
|---|---|
| Must you notify insurer? | Yes, always declare battery installation |
| Additional premium? | Some insurers charge extra; typically £20 to £40/year |
| Fire risk concerns | Lithium-ion batteries have specific underwriting considerations |
| Location matters | Indoor vs outdoor installation affects risk assessment |
| Buildings or contents? | Usually buildings if wall-mounted; may vary |
What Battery Cover Includes
For context on how batteries are specified, sized and installed in UK homes, see our best solar batteries guide.
| Covered | Not Covered |
|---|---|
| Fire damage to battery | Battery degradation over time |
| Theft of battery | Mechanical failure / breakdown |
| Storm damage (external units) | Manufacturer defects |
| Damage from falling objects | Capacity loss from normal cycling |
| Vandalism | Software or firmware issues |
The Claims Process
Step-by-Step Guide to Making a Claim
| Step | Action | Tips |
|---|---|---|
| 1. Ensure safety | Isolate system if safe to do so | Do not touch damaged panels or exposed wiring |
| 2. Document damage | Take photos and videos from multiple angles | Include close-ups and wide shots showing context |
| 3. Record details | Write down what happened, when, weather conditions | Note date, time, and circumstances |
| 4. Contact insurer | Report claim by phone, online, or app | Do this promptly; delays can affect claims |
| 5. Provide information | Submit photos, system details, installation documents | MCS certificate, invoices helpful |
| 6. Await assessment | Insurer may send loss adjuster to inspect | Be present if possible to explain damage |
| 7. Get repair quotes | Obtain quotes from MCS-certified installers | Insurer may have approved contractors |
| 8. Agree settlement | Review insurer’s offer; negotiate if needed | Check scope covers full repair/replacement |
| 9. Complete repairs | Use approved contractor or your choice | Keep all receipts |
| 10. Receive payment | Payment minus excess | May be paid direct to contractor |
Documentation to Support Your Claim
Technical fault evidence is often decisive – our solar panel fault finding guide covers the thermal imaging and diagnostic reports that help establish the cause of damage.
| Document | Purpose | Where to Find It |
|---|---|---|
| MCS certificate | Proves compliant installation | From installer; MCS database |
| Installation invoice | Shows system cost and specification | Original purchase documents |
| System specification | Panel model, inverter, battery details | Installation documents |
| Monitoring data | Shows system was working; extent of outage | App or online portal |
| Photos before damage | Proves pre-existing condition | Installation photos; Google Street View |
| Photos of damage | Evidence of current damage | Take immediately after incident |
| Weather reports | Corroborates storm damage claim | Met Office; news reports |
| Police report | Required for theft/vandalism claims | Report to police; obtain reference |
Common Claim Scenarios
Storm Damage
Storm damage is the most common reason for solar panel insurance claims in the UK. High winds can dislodge panels or mounting brackets, flying debris can crack glass, and in rare cases large hail can cause damage.
| Type of Storm Damage | Typically Covered? | Notes |
|---|---|---|
| Panel blown off roof | Yes | Includes damage to roof underneath |
| Cracked glass from debris | Yes | Document debris and source if possible |
| Mounting frame damage | Yes | Usually covered as part of system |
| Water ingress from storm | Yes | If caused by storm damage to panels/roof |
| Hail damage | Yes | Panels tested to withstand normal hail |
| Lightning strike | Yes | May damage inverter and electronics |
Theft and Vandalism
Solar panel theft has increased as systems have become more valuable. Thieves may target panels themselves or the copper cabling. Vandalism claims require evidence of deliberate damage by a third party. For prevention strategies before claims become necessary, see our solar panel theft prevention guide.
| Scenario | Covered? | Requirements |
|---|---|---|
| Panels stolen from roof | Yes | Police report required |
| Copper cable theft | Yes | Police report; evidence of forced entry |
| Inverter stolen | Yes | If forced entry to property |
| Battery stolen | Usually yes | Check battery is declared on policy |
| Panels vandalised | Yes | Evidence of deliberate damage |
| Graffiti on panels | Usually yes | May require cleaning rather than replacement |
Fire Damage
Solar panel fires are relatively rare but can be serious. They may be caused by faulty installation, inverter malfunction, or DC arc faults. Fire damage to solar panels is covered, but the investigation may examine whether poor installation was a factor.
| Scenario | Covered? | Notes |
|---|---|---|
| House fire damages panels | Yes | Panels damaged as consequence of covered fire |
| Fire starts in inverter | Usually yes | Unless caused by lack of maintenance |
| Battery fire | Usually yes | Battery must be declared on policy |
| Fire from faulty installation | May be disputed | Insurer may pursue installer’s insurance |
| DC arc fault fire | Usually yes | Investigation will examine cause |
Accidental Damage
Accidental damage is not covered by standard policies and requires an optional add-on. Without this cover, damage you cause yourself or damage from household activities will not be paid.
| Scenario | Covered by Standard Policy? | Covered with Accidental Damage Add-on? |
|---|---|---|
| Ball damages panel | No | Yes |
| Ladder falls onto panels | No | Yes |
| Dropped tool during maintenance | No | Yes |
| Window cleaner damages panel | No (your policy) | Possibly; may need their liability insurance |
| Damage while cleaning gutters | No | Yes |
| Satellite dish installation damage | No | Yes (or installer’s insurance) |
Why Claims Get Rejected
Common Reasons for Claim Rejection
| Reason | Why It Happens | How to Avoid |
|---|---|---|
| Non-disclosure | Solar panels not declared to insurer | Notify insurer before or immediately after installation |
| Underinsurance | Rebuild value too low to cover system | Increase sum insured to include panel value |
| Wear and tear | Gradual deterioration, not sudden damage | Understand this is warranty, not insurance matter |
| Mechanical breakdown | Inverter failure without external cause | Rely on manufacturer warranty instead |
| No accidental damage cover | Self-inflicted damage not covered | Add accidental damage to policy |
| Battery not declared | Battery fire claim rejected | Always notify insurer about battery storage |
| Poor maintenance | Damage resulted from neglect | Keep records of any maintenance |
| Lack of evidence | Cannot prove damage or value | Document system; take photos after incidents |
Disputes Over Replacement vs Repair
A common source of dispute is whether damaged panels should be replaced or repaired, and whether the insurer will pay for matching panels. If only one panel is damaged, the insurer may only replace that single panel, even if it does not match the others aesthetically or in specification.
| Issue | Insurer Position | Your Options |
|---|---|---|
| Single panel damaged | Replace one panel only | Accept or pay difference for matching set |
| Panel discontinued | Replace with equivalent specification | May not match visually; negotiate |
| Repair vs replace | May prefer cheaper repair | Get independent assessment of repair viability |
| Roof repair needed | Should include panel removal/reinstallation | Ensure quote includes full scope |
Insurance vs Warranty
Understanding the Difference
Many homeowners confuse insurance with warranty, leading to frustration when claims are rejected. Insurance covers sudden, accidental damage from external events. Warranty covers manufacturing defects and performance issues. There is no overlap between them.
| Issue | Insurance Claim? | Warranty Claim? |
|---|---|---|
| Storm breaks panel | Yes | No |
| Panel stops working (no damage) | No | Yes (product warranty) |
| Inverter fails | No (unless external cause) | Yes (manufacturer warranty) |
| Panel output drops over time | No | Yes (performance warranty) |
| Mounting fails in normal weather | No | Yes (workmanship warranty) |
| Theft of panels | Yes | No |
| Battery capacity degraded | No | Yes (battery warranty) |
Typical Warranty Periods
| Component | Product Warranty | Performance Warranty |
|---|---|---|
| Solar panels | 10 to 25 years | 25 years (80-90% output) |
| String inverter | 5 to 12 years | N/A |
| Microinverters | 20 to 25 years | N/A |
| Power optimisers | 20 to 25 years | N/A |
| Battery | 10 to 15 years | 70% capacity at 10 years typical |
| Workmanship (installer) | 2 to 10 years | N/A |
Specialist Solar Insurance
When to Consider Specialist Cover
For most domestic installations, standard home insurance with proper notification is sufficient. However, specialist solar insurance may be worth considering in certain circumstances.
| Situation | Standard Home Insurance | Specialist Solar Insurance |
|---|---|---|
| Typical roof-mounted system | Usually adequate | Not typically needed |
| Ground-mounted array | May not cover | Consider specialist cover |
| Large system (10kWp+) | Check limits sufficient | May provide better cover |
| Significant export income | Lost income not covered | Can cover loss of revenue |
| Commercial installation | Not suitable | Essential |
| Leased panels | May not cover | Usually leasing company insures |
What Specialist Cover Can Include
| Coverage | What It Covers |
|---|---|
| Loss of revenue | Lost FiT/SEG payments during outage |
| Increased self-consumption costs | Extra electricity bills while system down |
| Equipment breakdown | Mechanical failure of inverter/battery |
| Expedited repair | Faster response to minimise downtime |
| Monitoring and maintenance | Some policies bundle ongoing support |
Tips for Successful Claims
Before Installation
| Action | Why It Matters |
|---|---|
| Check existing policy | Confirm solar panels will be covered |
| Use MCS-certified installer | Demonstrates professional installation |
| Keep all documentation | MCS certificate, invoices, specifications |
| Take installation photos | Evidence of system condition at completion |
| Notify insurer promptly | Ensures cover in place from day one |
Ongoing Protection
Regular cleaning is part of ongoing protection – demonstrable maintenance records support claims. See our solar panel cleaning guide for what insurers expect you to do (and what they don’t want you doing, like pressure-washing your panels).
| Action | Benefit |
|---|---|
| Review sum insured annually | Ensures adequate cover as values change |
| Consider accidental damage cover | Protects against self-inflicted damage |
| Maintain monitoring access | Evidence of system performance |
| Keep records of any maintenance | Demonstrates proper care of system |
| Photograph system periodically | Baseline for comparison after damage |
When Making a Claim
| Do | Do Not |
|---|---|
| Report promptly | Delay reporting damage |
| Document everything with photos | Assume insurer will take your word |
| Keep damaged items if safe | Dispose of evidence before assessment |
| Get multiple repair quotes | Accept first quote without comparison |
| Use MCS-certified repairers | Use unqualified contractors |
| Check scope of settlement | Assume insurer’s offer is final |
| Report theft to police | Forget to obtain crime reference number |
Summary
| Key Point | Details |
|---|---|
| Standard home insurance | Usually covers roof-mounted solar panels automatically |
| Must notify insurer | Essential; failure to declare can void cover |
| Battery storage | Requires separate notification; may need extra cover |
| What is covered | Storm, fire, theft, vandalism, falling objects |
| What is excluded | Accidental damage (optional), breakdown, wear and tear |
| Claims process | Document damage, report promptly, provide evidence |
| Common rejection reasons | Non-disclosure, underinsurance, excluded perils |
| Warranty vs insurance | Different purposes; no overlap |
Solar panel insurance is more straightforward than many homeowners assume. In most cases, your existing buildings insurance will cover your roof-mounted panels against the major risks of storm damage, fire, theft, and vandalism. The critical requirement is notifying your insurer about the installation and ensuring your sum insured is high enough to cover the system’s replacement cost. Battery storage requires separate notification and may incur a small additional premium, but most mainstream insurers now accept these without difficulty.
Where problems arise is usually due to misunderstanding what insurance covers. Mechanical breakdown of inverters, gradual battery degradation, and performance decline are warranty matters, not insurance claims. Accidental damage from household activities is excluded from standard policies unless you pay extra for this cover. And failing to declare your solar installation at all can result in claims being rejected on non-disclosure grounds, potentially leaving you thousands of pounds out of pocket.
The best protection is preparation: notify your insurer before installation, keep all documentation, maintain your monitoring access, and understand the difference between what insurance and warranty cover. If damage does occur, document everything thoroughly, report promptly, and ensure any repairs are carried out by qualified installers to maintain both your warranty and future insurance coverage.
Two five-minute actions protect you against most of the pitfalls in this article. First: email your insurer today to confirm your solar panels and any battery storage are declared on your policy, and ask them for the exact replacement value they’re covering. Second: check your MCS certificate, commissioning report and purchase invoice are saved somewhere you can find them in an emergency – ideally cloud storage as well as paper.
If you have a battery and your sum insured is below £5,000-£10,000 above your home’s rebuild value, you’re probably underinsured. The single most common reason solar-related claims get paid at less than full value is that the homeowner never updated the rebuild figure after installation. Fixing that costs nothing until renewal.